ck 344 Privacy Policy

ck 344 collects personal data from users at various points during registration, account verification, and ongoing platform use. We collect only the data that is necessary for the purposes described in this policy, and we do not request information that is excessive or irrelevant to the delivery of our services.

The categories of personal data we collect include the following:

We may also receive personal data about you from third parties in limited circumstances — for example, from identity verification service providers as part of the KYC process, or from payment processors confirming the status of a transaction. In all such cases, the third party is required to handle your data in accordance with applicable data protection standards before sharing it with ck 344.

We do not purchase personal data from data brokers or any other commercial sources. We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, or health data, except where age and responsible gaming data is collected for the specific purpose of protecting users under our Responsible Gaming obligations.

ck 344 uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes described here without first notifying you and, where required, obtaining your consent.

The primary purposes for which we process your personal data are as follows:

• Account Management: To register and maintain your ck 344 account, verify your identity, process your deposits and withdrawals, and manage your account settings and preferences;
• Service Delivery: To provide you with access to sports betting markets, casino games, live dealer tables, promotions, and all other features of the ck 344 platform;
• KYC and Compliance: To verify your age and identity as required under our anti-money laundering (AML) obligations, to screen against sanctions lists, and to comply with other applicable legal and regulatory requirements;
• Customer Support: To respond to your enquiries, resolve disputes, process complaints, and maintain records of support interactions for quality assurance purposes;
• Responsible Gaming: To monitor your gameplay patterns and, where indicators of problem gambling are identified, to contact you with support information or apply account protections in accordance with our Responsible Gaming Policy;
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, bonus abuse, and other harmful or unlawful activity on the platform;
• Platform Improvement: To analyse aggregated, anonymised usage data in order to improve the performance, design, and content of the ck 344 platform;
• Marketing Communications: To send you promotional offers, bonus notifications, and news about new games or features — but only where you have opted in to receive such communications. You may withdraw this consent at any time from your account settings.

ck 344 will not use your personal data to make automated decisions that produce significant legal effects on you without providing you with the opportunity to request human review. Where automated tools are used for fraud screening or responsible gaming monitoring, any flag generated by those tools is reviewed by a member of our compliance team before any account action is taken.

ck 344 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We share personal data only where it is necessary to deliver our services, meet our legal obligations, or protect the security and integrity of the platform. The categories of third parties with whom we may share your data are described below.

Payment Processors: When you make a deposit or withdrawal, your transaction details are shared with the relevant payment service provider — such as bKash, Nagad, Rocket, Upay, or the relevant bank — solely for the purpose of processing the transaction. These providers are bound by their own data protection obligations and are not permitted to use your data for any other purpose.

Identity Verification Providers: To meet our KYC obligations, we may share identity documents and personal data with third-party verification service providers. These providers process your data strictly for the purpose of identity validation and are contractually bound to maintain appropriate security standards.

Game Providers: The casino and sports betting games available on ck 344 are supplied by third-party game studios and content providers. In order to deliver these games, certain technical data (such as session tokens and game results) may be exchanged between ck 344 and the relevant provider. Your financial details are not shared with game providers.

Law Enforcement and Regulatory Bodies: ck 344 may disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory authorities where we are required to do so by law, court order, or valid legal process. We will only disclose the minimum data necessary to satisfy the legal requirement in question.

Business Service Providers: We engage trusted third-party service providers to assist with platform operations including cloud hosting, email delivery, customer support infrastructure, and analytics. These providers act as data processors on our behalf and are contractually prohibited from using your data for their own purposes.

ck 344 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your session and preferences, and to analyse how users interact with the site. A cookie is a small text file placed on your device by your web browser when you visit a website. Cookies do not give us access to your device beyond the information they contain.

We use the following categories of cookies on the ck 344 platform:

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They manage your login session, maintain your account security token, and ensure the correct pages are delivered to you. You cannot opt out of strictly necessary cookies while using the platform.
• Functional Cookies: These cookies remember your preferences, such as your selected language, display settings, and recently viewed games, to provide a more personalised experience. Disabling these cookies may affect the quality of your experience.
• Analytical Cookies: We use anonymised analytical data to understand how users navigate the platform, which pages generate the most engagement, and where technical issues may occur. This data is used solely for internal platform improvement purposes.
• Session Security Cookies: These cookies are used for fraud detection and security purposes, including identifying unusual login behaviour or suspicious transaction patterns that may indicate unauthorised account access.

Most web browsers are configured to accept cookies by default. You can adjust your browser settings to reject or delete cookies; however, doing so may prevent some features of the ck 344 platform from functioning correctly, including the ability to maintain a logged-in session.

ck 344 does not use advertising or retargeting cookies. We do not share cookie data with advertising networks or use cookies to track your activity on other websites outside of the ck 344 platform.

ck 344 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, or disclosure. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the ck 344 platform;
• Encrypted storage of sensitive account data, including identity documents submitted for KYC purposes;
• Strict internal access controls ensuring that only authorised personnel can access personal data, on a need-to-know basis;
• Regular security assessments and penetration testing of the platform infrastructure;
• Two-factor authentication (2FA) availability for account holders who wish to add an additional layer of login security.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to the rights and freedoms of affected users, ck 344 will take prompt action to contain the breach and will notify affected account holders as soon as practicable.

Data Retention: ck 344 retains your personal data for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations. Specifically:

• Account and identity data is retained for a minimum of five years following account closure, in accordance with AML record-keeping requirements;
• Transaction records are retained for a minimum of five years from the date of the transaction;
• Customer support records are retained for three years from the date of the interaction;
• Marketing preference records are retained until you withdraw consent or close your account, whichever occurs first.

Once the applicable retention period has elapsed and there is no longer a legal basis to retain your data, it is securely deleted or anonymised in a manner that prevents re-identification.

As a user of the ck 344 platform, you have a number of rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact our support team via live chat or at [email protected]. We aim to respond to all valid requests within 30 days of receipt.

• Right to Access: You may request a copy of the personal data ck 344 holds about you, along with information on how it is used and with whom it has been shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected. For minor details such as address or contact number, you may update these directly in your account settings.
• Right to Erasure: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent. Please note that this right is subject to our legal obligation to retain certain records, as described in Section 5 above.
• Right to Restrict Processing: In certain circumstances, you may request that we pause the processing of your data — for example, while the accuracy of the data is under dispute.
• Right to Data Portability: Where processing is based on your consent or on a contractual necessity, you may request a copy of your personal data in a commonly used, machine-readable format.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time. You may also opt out of marketing communications directly from the unsubscribe link in any email we send you, or from your account settings.

Some of these rights are not absolute and may be limited where ck 344 has a compelling legal basis to continue processing your data. Where we are unable to fulfil a request in full, we will explain the reason in our response.

ck 344 is strictly an adults-only platform. No person under the age of 18 is permitted to register an account, access the platform, or have their personal data processed by ck 344 in connection with our services. We do not knowingly collect personal data from anyone under the age of 18.

If we become aware that personal data has been collected from a person who is under 18 years of age, we will take immediate steps to delete that data, close the associated account, and return any funds deposited, subject to satisfactory identity confirmation from the account holder or a parent or guardian.

Parents and guardians who believe their child may have registered an account on ck 344 are encouraged to contact us immediately at [email protected] so that we can investigate and take appropriate action promptly. We also recommend the use of parental control software to prevent minors from accessing online gambling platforms.

ck 344 reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered account holders via email or via a prominent notice on the platform. The "Last Updated" date at the top of this page will always reflect when the most recent revision was made.

We encourage you to review this Privacy Policy regularly so that you remain informed about how we handle your personal data. Your continued use of the ck 344 platform following the publication of any revised Privacy Policy constitutes your acceptance of those changes.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which ck 344 processes your personal data, please contact our team:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly within the ck 344 platform
• Response Time: We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a full response within 30 days

This Privacy Policy was last reviewed and updated on 1 January 2026 and is effective from that date.